Urban West Region

Volunteer recognition

National Volunteer Week

Each year, thousands of volunteers in Missouri donate their time and energy to make their communities a better place to live. These volunteers will be among the millions across the country who will be spotlighted during the National Volunteer Week, April 17-23, 2022.

We love our volunteers. Thank you. Pictured: Tom Shank and Shannon Wooten
Pictured: Tom Shank and Shannon Wooten

About MoTax: Missouri Taxpayer Education

The Missouri Taxpayer Education Initiative provides training and financial education to volunteers, who become certified by the IRS to prepare taxes. These services are provided for free to people in the community through the Volunteer Income Tax Assistance (VITA) and Tax Counseling for the Elderly (TCE) programs. For more information, visit www.kcmetrofreetaxes.org.

Our volunteers are extraordinary!

  • This year, there were 15 tax sites and more than 150 volunteers in the KC Metro Tax Coalition.
  • Since the end of January, they are on track to complete nearly 3,500 tax returns.
  • If the average fee to prepare a tax return is $220, then our volunteers have saved people $770,000.

We appreciate each and every one of our volunteers. Let us introduce a few of them:

  • Mark Rothenhauser

    • Mark Rothenhauser
    • Mark has dedicated 30 years to the tax assistance program. This is his time of the year to shine!
  • Shirley Bolden

    • Shirley Bolden
    • Shirley started out by helping people in her church get their taxes done. During the pandemic she helped seniors participate virtually in the tax program.
  • Gary Wilson and Tonya Love

    • Gary Wilson and Tonya Love
    • These folks saw a need in the community and answered the call. The Quindaro Neighborhood tax site – located in a local pizza place – was new this year.
We appreciate our volunteers. Thank you. Pictured: Jack Kammerer and Roberta Kostrow
Pictured: Jack Kammerer and Roberta Kostrow

Volunteer with VITA

Here are the top four reasons people choose to volunteer with VITA.

Help people in a BIG way
If it weren't for VITA, people might miss out on valuable opportunities. A volunteer explained how she met someone who did not know about the Missouri Property Tax Credit and helped her recover money for the past three years. "She was beside herself with appreciation and was so gracious." Other taxpayers have called VITA a blessing and said volunteers are, "a lifeline to people in the community."
Meet people and have fun
Volunteering with VITA can give you an opportunity to be social! Many of our volunteers have become friends. Volunteers have also said how much they appreciate building relationships with clients and being trusted to do their taxes year after year.
Exercise your brain
Strengthen your skills or learn something new. Volunteers receive training and certification. Instructor Andrew Zumwalt earned top ratings from volunteers last year with his funny and easy-to-understand approach. One person said, "I've attended training for 10+ years and this was by far the best!"
Earn continuing education credits
The VITA/TCE program can provide up to 18 credits for the following professionals: Enrolled Agents (EAs), non-credentialed tax return preparers (AFSP), and Certified Financial Planners (CFP). Attorneys and Certified Public Accountants could also qualify, depending on state licensing and/or national board requirements.

We appreciate the professionals that donate their time to VITA, but you don't have to be a tax expert to support our cause. We need people in many roles:

  • Are you friendly and outgoing? Greet taxpayers, answer questions, and return messages.
  • Are you good at dotting the i's and crossing the t's? Collect and organize paperwork.
  • Do you like puzzles and problem-solving? Prepare tax returns.
  • Are you a tech whiz? Coach people on how to use equipment and apps or analyze data.
  • Are you passionate about social justice? Empower people through financial capability.
  • Want to volunteer?

    • Fill out this form and a team member will contact you about training.

    Volunteer Registration