Business Fundamentals for Veterinary Practice Startup in Rural Communities

Webinar/Online CE Series

Vet in cowshed completing form

This course provides a comprehensive roadmap for launching and managing a successful veterinary practice, guiding participants through every critical stage of planning and execution. From identifying unique challenges and market opportunities to conducting preliminary research and defining a target market, the course equips participants with actionable insights to build a strong foundation. Sessions cover essential topics like analyzing the competitive landscape, crafting marketing and sales strategies, and creating a financial plan with a 3-year forecast, ensuring participants have the tools to attract customers, manage resources, and sustain growth.

In addition to practical guidance, the course emphasizes strategic decision-making through milestones and metrics, helping participants set clear goals and track progress effectively. With a focus on operational excellence and team building, participants learn how to leverage their strengths and address gaps by building strong advisory networks. This 11-unit program will be delivered as a monthly webinar series with accompanying online course content. One hour of CE credit will be awarded for each completed session, and participants have the flexibility to attend individual units based on their interests and needs, earning CE credit accordingly.

This series is currently being offered as virtual events (held over Zoom) at set dates and times listed below.
Learn more & Register

Eventually, this series will be offered as an online course that can be completed at any time, in any order. Check back here soon for the course registration link.

Session descriptions

Session 1: Problems and Solutions — Jan. 16, 2025 7-8 p.m.
This session helps participants identify and address unique challenges in their market. It covers defining market needs, understanding gaps in services, and highlighting what makes their business essential. Participants will explore how to position their offerings as solutions to unmet needs and emphasize their unique value proposition. By focusing on customer expectations and specialized offerings, businesses can stand out in competitive markets.

Session 2: Preliminary Research — Feb. 13, 2025 7-8 p.m.
This session emphasizes the importance of understanding industry dynamics and competitors. Participants will learn how to research national, state, and local industry trends to inform decisions and build credibility. The session covers methods for analyzing competitors and conducting research to create a strong foundation for their business plan.

Session 3: Market Research — Mar. 13, 2025 7-8 p.m.
Participants will learn to analyze their market and develop strategies to connect with customers. The session focuses on identifying target audiences, understanding demographics and psychographics, and evaluating site selection. It also covers revenue projections, customer acquisition strategies, and aligning offerings with customer needs.

Session 4: How to Evaluate an Opportunity — Apr. 17, 2025 7-8 p.m.
This session provides tools for assessing the viability of business opportunities. Participants will explore methods for identifying market gaps, evaluating potential demand, and determining the feasibility of their plans. The session emphasizes making data-driven decisions for long-term success.

Session 5: Target Market — May 15, 2025 7-8 p.m.
This session helps participants define their ideal customers and analyze market segments. It covers strategies for addressing local trends, assessing competition, and positioning services to meet specific customer needs. Participants will learn to segment their market effectively and target unmet needs.

Session 6: Competition — June 26, 2025 7-8 p.m.
This session focuses on analyzing the competitive landscape and differentiating your business. Participants will assess current alternatives and identify advantages that set their business apart. The session emphasizes defining unique value propositions and leveraging strengths to compete effectively.

Session 7: Marketing and Sales — date to be announced
Participants will develop a marketing plan and sales strategy to attract and retain customers. The session covers activities like branding, advertising, social media, and pricing strategies. It also includes techniques for converting leads into paying customers and managing sales processes effectively.

Session 8: Operations — date to be announced
This session focuses on streamlining business operations to ensure efficiency and scalability. Participants will explore resource allocation, workflow management, and tools for maintaining operational excellence. The session emphasizes aligning operations with business goals.

Session 9: Milestones and Metrics — date to be announced
Participants will learn to set clear business milestones and track key performance metrics. This session covers creating timelines for critical tasks, defining success metrics, and using data to adjust strategies. By tracking progress, participants can ensure their business stays on track and achieves its goals.

Session 10: The Team — date to be announced
This session guides participants in defining their business ownership, structure, and management team. It emphasizes showcasing the strengths and experience of team members while addressing gaps with advisory support. Participants will explore strategies for building a strong team and leveraging external mentors or advisors.

Session 11: Financial Plan and Forecast — date to be announced
This session equips participants to create a detailed financial plan, including a 3-year projection. It covers identifying revenue streams, managing expenses, and understanding cash flow. Participants will learn to track assets, handle personnel costs, and develop strategies for maintaining financial stability.

Speaker:

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Mark Christian, SMALL BUSINESS AND TECHNOLOGY DEVELOPMENT CENTER BUSINESS SPECIALIST
Mark Christian

Small Business Development Center Business Specialist

Facilitator:

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Pamela Adkins
Pamela Adkins, DVM, PhD, DACVIM

Associate Professor, Food Animal Medicine and Surgery

Facilitator:

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Laurie Wallace
Laurie Wallace, DVM, MVSc

Director, University of Missouri Veterinary Online Programs

Facilitator:

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Craig Payne, ASSOC. EXT. PROF., EXT. VET MED
Craig Payne, DVM, MS

Director, Veterinary Medical Extension and Continuing Education