This course focuses on the skills and techniques that a mid-level manger needs to provide leadership and direction for his or her fire department. This course will have students focus on identifying opportunities, including methods to reframe problems accurately. Students will also solve problems as groups, rather than continually using the traditional fire service groups. Topics also include brain writing and whole brain thinking problem solving strategies, and a discussion of benchmarks and the need to involve resources outside the fire department and government. Finally students will focus the need to quantify, justify, and communicate decisions to implement them effectively.

* Qualifies for the MU FRTI Fire Officer Certificate Program.

U.S. National Fire Academy (NFA)

• This course curriculum is developed and maintained by the National Fire Academy and is delivered in compliance with the standards of the National Fire Academy off-campus program. Courses are registered and approved through the Missouri Division of Fire Safety as the NFA State Training Partner. Upon successful completion of this course participants will receive a National Fire Academy certificate of completion.