Frequently Asked Questions

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    Can I take the online course?

    It is the court’s decision whether or not the online course (versus the in-person class) counts toward requirements. Please contact your county clerk’s office for this information.

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    How do I sign up for the online course?

    To take the online course, you must first register with Focus on Kids. Once you submit your registration, you will receive a confirmation email with instructions and a link that you need to click to activate your account. If you don't see the confirmation email in your inbox, please also check your spam folder.


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    I have created a username and password and still cannot gain access to my account, how can I start the course?

    Please make sure you click on the link in the initial email you received welcoming you to the course. For those registering in Boone or Callaway County, the email may look different, but there should still be a link within the email.

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    What is the fastest way to get in touch with a Focus on Kids representative?

    Although we are frequently in the office, the quickest way to reach us is through email at [email protected].