This session helps professionals with both the formal and informal processes of performance management.  Find out what it takes to conduct successful, objective, and meaningful performance appraisals.  Learn what you can do to facilitate improved performance of employees and shape their behavior through your day-to-day coaching conversations. This session will help participants identify root causes of performance gaps and strategies to effectively communicate and overcome them.  By applying these skills, you will be able to encourage your employees to take responsibility for their own performance gaps, commit to improvement, execute an improvement plan, and track their progress.

Trainer: Dewey Thompson

Cost: $190

Please send purchase orders or letters of intent to within 10 days of registration. Include event and participant name. Invoices will be sent after receipt of this documentation. Refund Policy: If cancellation is made two weeks or more prior to start date, a refund will be issued minus a $25.00 processing fee. After that, no refund will be issued. Substitutions are welcome.