This page provides important support and policy information divided into three sections: Technology Support, University of Missouri Libraries and University of Missouri Policies.
Technical Support
Computer hardware requirements and browser recommendations can be found by selecting Getting Started with Canvas from the course navigation menu. University of Missouri Extension carefully selects online learning technologies that will support your learning experience. We have provided documentation for University of Missouri Extension-supported systems and applications.
Canvas LMS (Learning Management System)
- Canvas Support email
- Accessing your online course
- Accessing your course certificate
- Privacy policy link
- Acceptable Use policy
- Canvas accessibility standards
- Request ADA accommodations
- Canvas Student Guide
Panopto video management
Zoom
VoiceThread
CIDI Design Tools
MU Libraries
University of Missouri Policies
Information and policies contained in this section apply to all courses, regardless of what statements are in your course syllabus. There may be additional policies specific to your course. When in doubt about policies and expectations, contact your instructor.
MU Extension Refund Policies
Sometimes it is necessary to cancel your class enrollment and request a refund. MU Extension has guidelines and restrictions on when and how much the refund amount will be.
Review our refund policy
Please direct refund requests to MU Extension Customer Support
Digital Accessibility Technology
The goal of the MU Digital Accessibility policy is for all communications and information technology to be designed, developed and procured to be accessible digitally to people with disabilities, including those who access our digital presence using assistive technologies.
The University of Missouri is committed to supporting a campus that is accessible digitally to everyone. A digitally accessible campus enhances usability for all users, and by providing digital accessibility we ensure that as broad a population as possible can access, benefit from and contribute to our university.
Statement of Academic Integrity
Academic integrity is fundamental to the activities and principles of a university. All members of the academic community must be confident that each person's work has been responsibly and honorably acquired, developed and presented. Any effort to gain an advantage not given to all students is dishonest whether or not the effort is successful. The academic community regards breaches of the academic integrity rules as extremely serious matters.
Statement of Academic Integrity
Statement of Acceptable Use
The University of Missouri's Acceptable Use Policy (AUP) for information technology applies to University of Missouri websites. The AUP addresses federal and state laws, university regulations, intellectual property rights, software-licensing requirements and prohibitions against plagiarism and obscenity. This policy applies to all users including faculty, staff, students and guest users of University of Missouri computer networks, equipment or connecting resources.
UM System Copyright Information
This section helps you understand copyright in course materials, student work and pages published on University of Missouri websites.
UM System Copyright Information
Executive Order No. 38
When you record something that happens in a course (a lecture, class discussions, meetings, etc.) it has an impact on the rights of the people captured in that recording. For example, your instructor and the University may have rights to the intellectual property contained in that recording. At the same time, another student who may have been recorded has the right to privacy. In order to protect these rights, MU employs a policy (called “Executive Order No. 38”) to govern both situations you may encounter while taking a course – when your instructor allows recordings and when he or she does not allow them.
FERPA-Family Educational Rights and Policy Act
The University of Missouri maintains educational records of students in accordance with the Family Educational Rights and Privacy Act of 1974 (FERPA). Related topics include privacy policies at MU, display of student directory information, and details about how MU manages FERPA-protected information.
Family Educational Rights and Policy Act
Statement of Intellectual Pluralism
The University community welcomes intellectual diversity and respects student rights. Students who have questions or concerns regarding the atmosphere in this class (including respect for diverse opinions) may contact the departmental chair or divisional director, the director of the Office of Academic Integrity, or the Office for Civil Rights and Title IX.