schedule
Dates
8:30 am - 11:30 am
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Format
In-person
Navigating Difficult Situations With Confidence
Conflict is inevitable, but mishandled conflict damages productivity and morale. This session strengthens leaders’ ability to address tension directly and productively.
Participants will:
- Recognize different conflict styles.
- Evaluate when to intervene directly vs. facilitate dialogue.
- Apply a structured conflict conversation framework.
Cost: $425
Trainer: Dewey Thompson, Director, Missouri Training Institute