Howell County

POSITION OPENING

Assistant Office Manager

University of Missouri Extension Council — Howell County

The Assistant Office Manager supports the daily operations and mission of University of Missouri Extension Howell County by providing friendly, professional customer service, clerical assistance, program support, and administrative services. Working under the direction of the Extension Engagement Specialist and Howell County Extension Council, and in collaboration with the Office Manager, this position serves as a primary point of contact for visitors and callers and helps ensure the smooth and welcoming operation of the county Extension office.

In this role, you will:

• Provide front-line customer service and office support, including answering and routing calls, responding to routine inquiries, providing publications and educational materials, and processing mail and deliveries.
• Support Extension educational programs and community engagement activities, including registrations, participant records, program correspondence, educational materials, workshops, meetings, volunteer activities, community events, and marketing and promotional efforts.
• Provide client services, including receiving and processing soil samples, forage tests, plant pathology samples, and pressure gauge testing, while maintaining accurate service records and documentation.
• Maintain paper and electronic files and records and assist with data entry, inventory and office supply tracking, calendars, mailing lists, program records, and other administrative functions.
• Assist with fee collection, deposits, financial documentation, Extension Council meetings, bookkeeping, and other administrative duties as assigned.

The position works under the general supervision of the Extension Engagement Specialist in cooperation with the Howell County Extension Council. A high school diploma or equivalent, proficiency with Microsoft Office applications, and strong customer service, communication, and organizational skills are required. Experience working with the public, data entry and recordkeeping, QuickBooks or basic bookkeeping, educational programs, community organizations, or nonprofit operations is preferred, along with the ability to work effectively in a team-oriented environment.