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Frequently asked questions

The MU Fire and Rescue Training Institute’s emblem, with the traditional fire service Maltese cross and the lamp of knowledge, symbolizes the primacy of education in the delivery of fire and emergency services.

Below is a list of questions MU FRTI gets regularly. Select a question to see our response. Or please feel free to contact us.

  • How do I enroll in an online course with MU FRTI?

    If you are having trouble enrolling in any of our online courses, please watch the following video tutorial.

  • How do I access my MU FRTI online course?

    If you are having trouble accessing any of our online courses, please watch the following video tutorial.

  • How do I access my MU FRTI online course certificate?

    If you are having trouble accessing your online course certificate, please watch the following video tutorial.

  • I want to be a volunteer firefighter. What should I do?

    Missouri is in need of volunteer firefighters. Contact the Missouri Division of Fire Safety to get started:

    Call 800-392-7766 or visit Missouri Division of Fire Safety.

  • How do I get a transcript of classes I previously attended?

    Download and complete the Transcript Request Form (PDF) and fax or mail it to MU FRTI.

  • How do I request a course or class for training at my department or organization?

    Any course may be requested and hosted by individual fire departments or groups of fire departments for delivery anywhere in Missouri at any time of the year. Requests can be made by contacting your Regional Training Coordinator from your specific region or the MU FRTI office at 800-869-3476.

    When requesting a course from MU FRTI, please follow these guidelines:

    • All courses must be delivered by a MU FRTI qualified instructor.
    • The course must be requested and approved no less than 30 days before the start of class.
    • If requesting a course to be delivered regionally or statewide, please give 90 days notice. This time is needed for logistical arrangements, course advertising, and participant preregistration.
    • Submit a completed training request form (PDF) to MU FRTI, or complete and submit our online training request form.

  • How do I request to present at Summer Fire School?

    Please go to the request page and complete either the online form or one of the downloadable forms and submit it it to us. We will review all the requests and consider the class for presentation.

  • How do I request a class for Summer Fire School?

    Please complete the online form and we will review all requests and consider the class for presentation.

  • How do I request to present at Winter Fire School?

    Please go to the request page and complete either the online form or one of the downloadable forms and submit it it to us. We will review all the requests and consider the class for presentation.

  • How do I request a class for Winter Fire School?

    Please complete the online form and we will review all requests and consider the class for presentation.

  • Where is a list of the upcoming classes presented by MU FRTI?

    See the Training Schedule for a list of currently scheduled classes offered by MU FRTI.

  • What fire service degrees does MU FRTI offer?

    Although some of the courses taken at the University of Missouri Fire and Rescue Training Institute and the National Fire Academy may qualify for college credit, MU FRTI does not offer a degree program directly.

  • What professional certificates does MU FRTI offer?

    We apologize for the delay in launching the updated version of the Fire Officer Certificate Program. We are currently working through the approval process to meet the academic requirements necessary to provide you with a program that will meet our standards. Please be patient with us as we continue to work towards bringing you a new and improved Fire Officer Certificate Program. This new certificate program will provide the knowledge and responsibilities for current or aspiring company officers.

  • How can I teach for MU FRTI?

    We are always looking for qualified and enthusiastic instructors. Please give us a call at 800-869-3476, or use our contact form to email us.

    Individuals engaged in teaching courses on behalf of the University of Missouri Fire and Rescue Training Institute (MU FRTI) will need to meet the specified criteria outlined in the MU FRTI Instructor Criteria (PDF) document.

  • Why did MU FRTI stop using Social Security numbers for student identification?

    To reduce the risk of identity theft, MU Fire and Rescue Training Institute has eliminating the use of the Social Security number (SSN) as a student identification number in its data systems. We have been working toward this goal and are now ready with alternative ways to insure accurate transcripts and student records.

    Effective Jan. 1, 2017, MU Fire and Rescue Training Institute no longer maintains access to individual Social Security numbers. See this information sheet (PDF) for more details.

    Our systems were purged of any existing SSNs and we will rely on existing and future use of unique identifiers provided by our students. We highly recommend that our students use one of the following forms of identification when enrolling for classes at MU FRTI:

    • FEMA SID (recommended)
    • Driver’s license number (DSN)

  • How do I obtain a FEMA Student Identification (SID) number?

    1. To register, go to https://cdp.dhs.gov/femasid.
    2. Select “Register for a FEMA SID?” from the choices listed.
    3. Follow the instructions and provide the requested information to create your account.
    4. You will receive an email with your SID number. You should save this number in a secure location.

    See this information sheet (PDF) for more details.

  • What if I forget my SID?

    Either go online, call or email FEMA.

    • If you have internet access, you can go to https://cdp.dhs.gov/femasid and select “Forgot your FEMA SID?” You will be asked to provide the email you used when registering and you will receive an email at that account with assistance.
    • Call the FEMA SID Help Desk at 866-291-0696 between 7:30 a.m. and 4:30 p.m. CST.
    • Email the FEMA Help Desk at [email protected].

    See this information sheet (PDF) for more details.

  • I want to become an EMT or paramedic. Does MU FRTI provide courses?

    MU Health CareEMT and paramedic education is available through the University of Missouri Health Care EMS Education program. Individuals interested in entering the pre-hospital world and want to become an EMT or paramedic are encouraged to enroll in this programs. MU FRTI does not administer this program, but highly recommends it if you are interested in becoming an EMT or paramedic.

    MU Health Care’s mission is to provide an evolving and dynamic education and training program to new and existing EMS and Allied Healthcare Professionals that meets and exceeds the current standard of care. Contact the University of Missouri Health Care EMS Education program for more information:

    Call 573-882-8018 or visit MU Health Care EMS Education.

  • What is an MU FRTI registered program?

    The registered course program provides an opportunity for state certified instructors to teach the MU Fire and Rescue Training Institute courses within their organization. Certified fire service instructors may qualify to teach courses under the registered program by successfully completing an MU Fire and Rescue Training Institute’s Train-the-Trainer course. Qualified instructors may then register a course they teach within their own organization with the Institute.

    Participants who complete a registered course conducted under MU FRTI guidelines will have the contact hours for that course added to their MU FRTI student record and the course will appear on their official transcript.

  • My question is not listed. How can I get it answered?

    Please give us a call at 800-869-3476, or use our contact form to email us.