To successfully complete this course, students must receive a passing grade on all quizzes, assignments, and projects. Students successfully completing this online course will receive an MU Fire and Rescue Training completion of course certificate.
This course has been developed as an asynchronous (independent learning) opportunity for students wishing to enhance their fire service management and leadership skills. As such, students should acquire designated textbooks and follow the course sequence as presented on the "Modules" tab. Students starting at the top of the modules tab should complete each assignment which will be indicated by a green checkmark on the right side of their modules page. Once an assignment receives a green check mark, the student is then able to work on the next assignment on the list.
Students are encouraged to thoroughly read their textbooks and contact their instructor with any concerns or questions.
Upon successful completion of this course, you should be able to:
- Apply human resource policies and procedures, given an administrative situation requiring action. (NFPA 1021 4.2.5; 2014)
- Recommend action for member-related problems, given a member with a situation requiring assistance and the member assistance policies and procedures. (NFPA 1021 4.2.4; 2014)
- Select and implement the appropriate disciplinary action based upon the employee’s conduct.
- Assign tasks or responsibilities to unit members, given an assignment under nonemergency conditions at a station or other work location. (NFPA 1021 4.2.2; 2014)
- Coordinate the completion of assigned tasks and projects by members, given a list of projects and tasks and the job requirements of subordinates. (NFPA 1021 4.2.6; 2014)
- Direct unit members during a training evolution, given a company training evolution and training policies and procedures. (NFPA 1021 4.2.3; 2014)
- Acknowledge career development opportunities and strategies for success
- Discuss various levels of leadership, roles, and responsibilities within the organization.
Textbook & Reading Materials
Flood, E., & Avillo, A. (2017). Full-Contact Leadership. Tulsa, OK: PennWell, Fire Engineering Books & Video.
- Carter, H. R., & Rausch, E. (2016). Management in the Fire Service. 5th Edition. Burlington, MA: Jones & Bartlett Learning.
NFPA 1021: Standard for Fire Officer Professional Qualifications, 2014 Edition. National Fire Protection Association.
Smeby, L. C. (2013). Fire and Emergency Services Administration Management and Leadership Practices. 2nd Edition. Burlington: Jones & Bartlett Learning.
Textbooks are not provided with enrollment. Students are responsible for obtaining the materials needed to complete this course. There are many services online that offer used textbooks and textbook rental services.
If you purchase or use a newer edition of these books, they will be more than adequate to complete this class and should not present any problems. Please notify us if any issues arise from newer editions, and we can make accommodations and updates at that time.
Aircraft and Rescue Firefighting Specialist
MU Fire and Rescue Training Institute
Please communicate with me through the Canvas email and messaging system.
MU FRTI Instructor Cadre:
The University of Missouri Extension Fire and Rescue Training Institute provides student support and guidance through its statewide instructor cadre. If you have any questions or comments throughout this course please contact us directly. Your questions and comments will be forwarded to an instructor assigned to address and answer any issues that arise.
This course is reading intensive. As such, students should be prepared to verify their learning through online journal responses and assignments that help students relate key reading concepts to what is found in their response area.
The activities included in this course are designed so that students may apply what they learn through their course readings and supplementary materials to their own department or response areas.
The purpose of the discussions is to give you an opportunity to learn from each other and explore the topics introduced in the course as a learning community. Sometimes, the act of writing can help us clarify, make connections, and draw implications from our experiences in new ways.
We acknowledge that everyone's contribution will be unique and particular to their context and experiences. Therefore, we expect and welcome a diversity of contributions and viewpoints. We hope that everyone will bring to the course a posture of curiosity, interest in listening, and willingness to share.
As members of a learning community, writing publicly, in small amounts, and without much time to edit may be the greatest challenge of all in this course.
- We invite you to err on the side of jumping into discussions with our shared understanding that an online discussion board can never reflect your most robust thinking and writing, and that's not the point in this context.
Our goal is to share what comes to mind and is shaping our thinking and actions in this experience together.
We also expect that participants will bring different prior experiences, interests, and motivations to this course and how the discussions unfold will reflect this range.
For a successful online course experience, clear, thoughtful communication is essential. Discussion forums and course communications are important venues for exchanging ideas and promoting learning. Your instructor and fellow participants wish to foster a safe and inclusive online learning environment. Constructive criticism and questions are encouraged; however, you will be expected to remain professional and courteous in all of your posts. You are encouraged to comment, question or critique an idea, but you are not to attack an individual.
Our differences, some of which are outlined in the University of Missouri's nondiscrimination statement, will add richness to this learning experience. Please consider that sarcasm and humor can be misconstrued in online interactions and generate unintended disruptions. Working as a community of learners, we can build a polite and respectful course atmosphere. As your instructor, I reserve the right to delete any forum posts or blog entries I deem to be inappropriate for the course.
(Adapted with permission from MU Course Design & Technologies' Online Teaching Foundations)
We value the voice of every student in this course. We embrace our diversity as a group—in race, gender, age, sexual orientation and gender identity, religion, language, ability, culture, ethnicity, socioeconomic and veteran status, —is an asset, resource and strength that is critical to our learning experience. As a result, we are committed to designing inclusive lessons and assignments that encourage diverse perspectives to be recognized and respected, while providing you with the opportunity to speak and be heard, explore your own understanding, and engage with one another.
(Adapted with permission from MU Teaching for Learning Center’s Teaching and Learning in the Diverse Classroom)
Assessment and Grading
Successful completion of a module quiz by scoring a minimum of 70% is required to unlock the subsequent module. After all module quizzes are completed, the end of course project will be unlocked.
Quizzes are automatically graded and immediately available for review.
To contest a quiz question or assignment score, email MU FRTI at [email protected]. Include the course name, the specific course element to be contested (for example: quiz name, the question number) and the reason for why you contest this element (for example: how you answered the question, and why you believe the provided response was correct).
Upon completion of the in-person and online portions of this blended course, MU Fire and Rescue Training Institute will provide the student with a course completion certificate. The student's successful participation will be recorded on their MU Fire and Rescue Training Institute transcript, which may be requested here.
Completion of this course is a requirement for students pursuing the MU FRTI Officer Certificate program.
Students successfully completing this course may also qualify for American Council on Education CREDIT hours, which are accepted towards degree requirements by many colleges and universities. (CREDIT APPLICATION PENDING)
This course requires a computer with Internet access. Students should bring an Internet-capable laptop to class. For the best user experience, we recommend you use Google Chrome (63/64) as your browser.
For technical support, please contact [email protected]) or telephone (573-882-4735)
MU FRTI by email (
See our Getting Started with Canvas page for short tutorial videos to provide an overview of Canvas. You may also find this Canvas Student Guide helpful.
If this is the first time you have taken a course through MU Extension, let's make sure you can again.
If you are new to online learning, we recommend you enroll in our Getting Started with Canvas resource site. This is a one-stop resource site with no course requirements. Explore today so you can focus on your course, not technology.
You can also take a few minutes to look over our "Start Here" page for a short overview of your course environment to make sure you can find your way around and are ready to get started.
If your course offers a Syllabus, it is a great way to learn all about your course, and understand the course activities and expectations. When you are ready, you can select the "Modules" link to begin your learning journey.
If you have questions about this course, please contact MU FRTI. If you need disability-related accommodations, please email MU Extension ADA Support. For technical support, please email Canvas Support.