Part III: Communication
Learning points:
- Communication is critical to every relationship in our lives.
- Body language, listening, speaking, vocabulary-building and reading are all forms of communication that require lifelong learning.
- Conflict can be either positive or negative. Its resolution is often dependent on our own behavior.
- Anger is a natural emotion that can be managed with constructive measures.
- It’s More Than Talking
- Body Language
- Listening
- Speaking
- Read! Read! Read!
- Conflict Resolution
- Anger Management
- "I" Statements
- Difficult People
- References
Part III Addenda
Click here to download an excerpt (PDF)