For faculty and staff

Evaluate: Program outcomes and learning experiences

All steps in the program development process should be continually monitored and evaluated to improve effectiveness and efficiencies. Evaluation strategies should be implemented at the designated steps in the process to determine the effectiveness of the learning experiences and measure the program outcomes — learning (short-term), action (intermediate) and condition (long-term) outcomes.

Program-outcome evaluation strategies may vary based upon the program. Ensure that evaluation strategies measure when participants acquire specific learning and to what extent they have applied these skills or changed their behavior. Evaluation strategies could include:

  • Pre and post surveys.
  • Student response systems (collect data during a presentation).
  • Follow-up surveys (electronic or hard copy).
  • Observations of practices (trends, data if available).
  • Testimonials.

The faculty involved in program development must determine how evaluation data will be reported to faculty, staff, participants, councils and administrators. The communication plan may include a wide variety of communication and marketing strategies as well as traditional reporting methodologies.