Working for Missourians

In FY 2009, the Missouri Training Institute teamed up with MU Human Resources to create a training series for supervisors that, following a successful launch with the University’s three largest departments, will be available campus-wide within the next fiscal year.

Missouri Training Institute

Source: MU Extension Annual Report, FY 2009

Providing organizational and professional development assistance, MU Extension’s Missouri Training Institute reaches small businesses, industry, government agencies and educational organizations across the state. Housed in the Robert J. Trulaske Sr. College of Business, the institute also works in cooperation with the Missouri TeleCenter Network, the Missouri Small Business and Technology Development Centers, and Extension business development staff to offer continuing education and training directly to Missouri business owners.

In FY 2009, the institute continued to diversify its customer base and focus products and services on the varying needs of private businesses and public organizations. Faculty delivered 321 noncredit business education courses, which totaled more than 39,350 hours of instruction, to 7,338 participants across all Missouri counties.

By balancing work in the public sector with private-sector businesses and higher education, the institute has established relationships that produce repeat business. It serves those clients with a variety of training products, including the supervisory training series, human resources certification programs and the human resource development series for trainers.

Along with the College of Business and the Disney Institute, the institute sponsored a one-day Keys to Excellence event that attracted nearly 200 participants. The Missouri Department of Social Services worked with the institute to provide 130 days of staff preparation to fulfill supervisory training requirements.

Throughout the year, faculty offered two 12-week training programs to prepare HR professionals to take the exam required for certification through the Society for Human Resource Management. Graduates of the institute’s program passed the society’s exam at a rate of 98 percent, compared to the national average of about 57 percent.

Service to University departments also grew in FY 2009, including training for the staffs of the College of Business’ undergraduate advising and career services offices and the new supervisory training series — developed in partnership with MU Human Resources — provided to Campus Facilities, Campus Dining and Residential Life.

Missouri Training Institute Web site