About MU Extension


Strategic Outcome 4: Human resources and systems

Effective and efficient human resource systems ensure a diverse, stable, competent and accountable workforce.

A diverse workforce is an important component in ensuring equitable access and inclusion in University of Missouri Extension programs. A stable, well-trained workforce is necessary to ensure program quality and sustainability. University of Missouri Extension will strengthen efforts that will result in workforce diversity and retention. The goal is to ensure that the workplace climate affords a flexible, safe, learning organization where employees are empowered and motivated to attain the greatest levels of success.

University of Missouri Extension will strive to reward faculty and staff with competitive salaries, incentives and awards for excellence. University of Missouri Extension's workforce will have access to orientation, professional development and mentoring that will allow them to gain and maintain core competencies, skills, attitudes and behaviors that enrich and prepare them for the future.

Faculty and staff will be accountable for program outcomes. Performance expectations, roles and responsibilities will guide each member of the workforce as they facilitate, design and deliver learning experiences according to federal, state, local and University guidelines.

Strategy 1:  Increased diversity among faculty, staff, council members and volunteers working in University of Missouri Extension.

1.1   Faculty and staff will reflect the racial diversity of the state.

1.2   Council members and volunteers will reflect the racial diversity
       and socioeconomic levels of the state.

Strategy 2:  Maintain a stable workforce.

2.1   Retention rates of regional faculty, educational assistants,
       volunteers and county secretaries will allow quality customer
       service and sustainability of outstanding programs.

2.2   Organizational climate will reflect a safe, flexible learning
       organization with employees that are fulfilled in the workplace.

2.3   Faculty and staff will be recognized and rewarded for
       outstanding accomplishments and receive competitive
       compensation.

Strategy 3: Ensure that high-performing faculty acquire the requisite skills, talents and abilities to attain program outcomes.

3.1   Faculty will acquire the academic and professional preparation
       necessary for success.

3.2   Faculty will enhance their professional competence through
       staff orientation, professional development opportunities and
       membership in their professional organizations.

3.3   Emerging leaders will take advantage of opportunities to
       enhance leadership skills.

Strategy 4: Ensure faculty and staff accountability for extension outcomes.

4.1   Faculty members' plans of work will be aligned with the Strategic
       Direction and regional plan.

4.2   Faculty members will meet or exceed performance expectations
       and comply with applicable policies and procedures.

Performance Indicators

Success in achieving these outcomes will be measured by some of the indicators listed in Strategy 4 in addition to the following:

  • Workforce diversity as measured by:
    ·  Percentage of non-white faculty, staff, volunteers and
       council members
    ·  Percentage of volunteers and council members in
       high-poverty areas.
  • Workforce stability as measured by:
    ·  Percentage of regional faculty, educational assistants,
       volunteers and county secretaries retained
    ·  Workforce climate indices, as measured by an organizational
       climate instrument.
  • Workforce satisfaction as measured by:
    ·  Job satisfaction inventory
    ·  Faculty recognition as measured by the quality and
       effectiveness of the rewards and incentives given to faculty
       and staff
    ·  Competitive salaries as compared with other North Central
       states.
  •  Workforce competency as measured by:
    ·  Percentage of faculty and staff participating in orientation
       and training
    ·  Percentage of faculty and staff reporting effectiveness of
       orientation and training and leadership programs
    ·  Professional growth as measured by the number of faculty
       belonging to professional associations.
  • Workforce accountability as measured by number and quality of program impact reports in alignment with program performance plan, and with county, regional or content-based plan of work.

Next: Stewardship of resources >