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Consumer Update

Better Business Bureaus

Better Business Bureaus are nonprofit organizations supported primarily by local business members. The focus of the Bureau is to promote an ethical marketplace by encouraging honest advertising and selling practices, and by providing alternative dispute resolution. Better Business Bureaus also provide consumer education materials, answers to consumer questions, and information about a business, particularly whether or not there are unanswered or unsettled complaints or other marketplace problems. They also help in resolving buyer/seller complaints against a business and provide information about charities and other organizations seeking public donations.

Visit the Better Business Bureau online for consumer fraud and scam alerts, and information about programs, locations and services.

Source:  The Consumer Action Handbook, 2002 ed., Federal Consumer Information Center, p. 126.


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Last revised: 08/21/08
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