Early research
suggests that when
states pass through
part or all of child
support payments collected for TANF
families, the
noncustodial parent
(usually the father) is
more likely to make
the payments. 

 


Poverty at Issue
College of Human Environmental Science, Department of Consumer and Family Economics
University Outreach and Extension, University of Missouri—Columbia

Winter 2002-2003

“Tess” and “Lana” Tell Their Stories
For the Sake of the Children 

At the age of 34, Tess (not her real name) had two young children to support and a hefty back-due child support bill still owed to her family by her ex-husband. Her own bills were mounting, and she struggled to make ends meet. 

She had not pursued collection for her children’s support for several years, because she feared retaliation from their father, who had abused her. In 1998, she decided to do something about it. She had come to realize that the high cost of raising children did not go away after her children were out of diapers and no longer needed childcare. In fact, she was finding that the older they got, the more expensive it was to raise them. 

Three years and many legal battles later, Tess finally collected less than a third of what the court said was owed to her. Tess says she finally did it “for the sake of the children.” 

Lana (not her real name) had four young children to support and thousands of dollars in back-due child support bills still owed to her family by her children’s two fathers. She was receiving TANF— Temporary Assistance for Needy Families, and, like Tess, she also struggled to make ends meet.

Because Lana got TANF payments, the Division of Family Services required her to cooperate in pursuing back-due support from her children’s fathers. Lana tells others to “fight for what your children deserve.” 

Tess and Lana have much in common with each other and with thousands of Missouri parents. They both agreed to be interviewed for this story. 

Q. Did you pursue child support through the Division of Child Support Enforcement? An attorney? Both? Why did you choose to approach it the way you did? 

Tess: I pursued child support both through Child Support and through a private attorney. I did this because I knew it was my right to get free child support services through Division of Child Support Enforcement. But I’d had a previous situation with the Division and it took so long for anything at all to happen. There was continual turnover with staffing and my caseworker, so I decided to try it both ways. 

Lana: I attempted to get my child support through Child Support Enforcement (CSE). I had to go through an adjoining county because my sister works at the office in my own county. At the time, I was getting TANF and Division of Family Services (DFS) opened a case against my children’s fathers for me. 

Q. Describe generally how the process went. Please share any positive experiences as well as any delays, obstacles, or frustrations. 

Tess: The process with the Child Support Enforcement office was going pretty well; however, my attorney told me to close the case with them because the ordered child support amount could be modified (lowered) if I did not. I didn’t care if the amount was lowered. I just wanted something that I could count on each month, without having to beg or justify it to my ex-husband. I was trying to be a good client for the lawyer, though, so I took his advice. Little did I know that he would turn out to be negligent on my case. Ten months later, I ended up terminating my contract with the lawyer. I subsequently filed a grievance against him for his lack of work on my case. That was a whole nightmare in itself—I had to work with the Missouri Bar’s Office of Disciplinary Council, explaining everything that happened with the negligent lawyer. 

I thought that office would also handle the dispute over the remaining fee the lawyer said I owed, since they found that he did not work on my case in a professional manner. But I had to file a different application to the MO Bar’s Fee Dispute Department for the actual fee dispute mediation. 

I never, ever thought I’d end up fighting against a lawyer, but I did and it really made me question the whole legal system. I eventually did get a very competent lawyer; however, the process still took a long time and more of my resources (financial, emotional, physical) before we saw my ex-husband pay some of what was ordered. 

Lana: After filling out paper work with DFS, I waited to hear from CSE on what was being done. I’m not sure I have very many positive experiences, because it seems to take forever to get anything done. I get the excuses that they (the fathers) both live in Texas and that Missouri CSE has turned the cases over to Texas CSE offices and will have to wait to see what gets done. 

Well, I can tell you that nothing ever gets done. They may manage to find out where my three oldest children’s father is working, but when they start to garnish wages, he quits his jobs. Texas hasn’t bothered to take away either one of their driver’s licenses or take income taxes that I’ve been aware of. 

Q. How much did the children’s father owe you? 

Tess: The amount ordered in court by a judge was $47,028.22. 

Lana: Monthly I should receive $545 from my oldest three children’s father (Dale, not his real name) and $348 from my youngest child’s father (Bob, not his real name), or a total of $893. 

Currently Dale is $27,328.34 behind in child support, which was ordered to start January 1, 1998, and Bob is $8,248.64 behind in support, which was ordered to start on July 15, 2000. Together, they are $35,576.98 behind. 

Q. How much was collected in behalf of your children? 

Tess: We collected a total of $22,747.54, including $622.33 from my ex-husband’s frozen checking account, $21,828.46 from a CD that was hidden and ordered seized by the judge (with the second lawyer’s help), and $296.75 taken from probate proceedings from his grandmother’s estate. 

Lana: This is an estimated guess on how much has been collected, but my figures show that Dale has paid approximately $3,317.42. And Bob has paid approximately $1,147.36. Or a total of $4,464.78. 

Q. How much did you pay for services, court fees, filing fees, etc.? How was that cost determined? 

Tess: Legal fees totaled $9,221.19. That included $2,854.80 in fees for the first lawyer before the fee dispute hearing. I also paid $3,366.39 after the fee dispute hearing for the second lawyer’s consulting fee and other costs. I paid an additional $3,000 to the second lawyer on the case itself. 

Lana: I have not paid anything or acquired any fees for fighting for my children’s child support up to this point because I was counting on the “System” to do their jobs and get it for me. But at the moment I am talking to Legal Aid for help on collecting child support. 

Q. Bottom line, what did your family get to keep? 

Tess: After fees, we only cleared $13,526.35, or about 29% of what my children were owed. 

Lana: I have never received any of the support that Bob paid through the state, and I may have received around $1,000.00 of what Dale has paid. So far, I’ve gotten about 22% of what the state collected, but a little less than 3% of the total back-due support they both owe. 

Q. If you could give only one piece of advice to a parent who is considering pursuing collection of back child support, what would you suggest? 

Tess: Know up front that doing this is a long and strenuous process that should not be considered unless you are willing to document everything and make tough decisions for yourself and your children. My children’s father actually made the decision to sit in jail for five weeks before he agreed to follow the judge’s order. If you do hire legal representation, check to be sure he or she is ethical and competent. 

Lana: Get an attorney, whether it be legal aid, etc., and fight for what your children deserve. Don’t wait around for the “System” to do it for you because you’ll be waiting forever! We all know when we have to have something for the “System,” they don’t like having to wait for us to get it to them, so why should we have to wait? 

Q. If you could give only one piece of advice to policy makers for improving the child support collection system, what would you suggest? 

Tess: Create a child support system that provides the custodial parent with financial support on a regular and uninterrupted basis. Then, let the Division of Child Support Enforcement go about the business of collecting the child support. Single parents have a hard enough time raising children alone, without becoming experts at tracking down the non-custodial parent, finding out about his or her assets and possible jobs, providing their story to a multitude of staff at Child Support Enforcement, etc. The stress is tremendous. 

Lana: I guess my one piece of advice to policy makers would be that they need to make tougher laws and make them stick. Don’t let the noncustodial parent get by with moving around to different states to avoid paying child support or quit their jobs when their wages start getting garnished. Make life just as hard for them as they are making it on their children! 

I’m so tired of DFS reminding me of how much time I have left to receive TANF when they should be worrying about how far behind these men are in child support. I would give anything to receive my child support instead of TANF! That would double the amount of income each month.  

I feel personally that it’s stupid to punish the custodial parent for being on TANF for 60 months instead of punishing the non-custodial parent for not paying their part and taking care of children that they’ve helped conceive. I did not get pregnant by immaculate conception, but I feel that I’m the only one being punished for choosing to have children.

 

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last updated: 06/08/07