University of Missouri Extension

Consumer Rights and Laws

How much do you know about your consumer rights? Try answering the following questions:

Q: Your credit card is stolen. Before you can report it to the card company, the thief charges $1,000 worth of goods on your card. What is the most you’ll have to pay?

ANS: $50

Q: Your new washing machine spills much water on the floor. The dealer’s mechanics have repaired it several times under the warranty, but it’s still not working right. Your warranty runs out and 2 weeks later it spills water again. Do you have to pay for the repairs now?

ANS: No. If you complained about the problem during the warranty period and it was not fixed properly, you are entitled to get it repaired.

Related web site -

Source: Federal Trade Commission - Facts for Consumers

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Last updated: March 09, 2005
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