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Professional development events

Customer Service Superhero

When:

Tuesday, June 18, 2013, 1 p.m. to 4 p.m.

Where:

Stone Castle Hotel
3050 Green Mountain Dr, Branson MO map...

Description:

This three hour workshop will focus on an essential aspect of a good business, customer service. The program will focus on how to handling difficult customers, analyzing each employee’s entrepreneurs “superpower,” and what a company can do to make customers the hero. Attendees will also get to hear real life examples of excellent customer service. A local small business owner wrote the curriculum for this program and participants will receive a workbook for future reference.

Session topic:

This three hour workshop will focus on one of the most essential aspects of a good business, customer service.

Registration:

To register for any of these workshops, or for additional information, visit www.bransonchamber.com or contact LaDella Thomas at 417-334-4084, ext. 315 or email esutliff@bransoncvb.com.

Registration
deadline:

6/18/2013

Class size:

50

Event full:

No

Cost:

$15.00
$10

Facilitator:

Chrystal Irons, ironsc@missouri.edu
Taney County MU Extension Center
phone: 417/546-4431

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